What can I do if my eGift voucher or online credit doesn't cover the whole amount of my order?

Siobhan -

If you enter your eGift voucher code in the dedicated field in the Shopping Bag, the value is deducted from your total order. You will then need to pay the remaining amount with another payment method, credit or debit card or PayPal, in the Payment step of the checkout.

If you have a registered account with us, your remaining online credit will appear in the Payment step of the checkout every time you purchase something. If the credit isn't enough to cover the amount of your order, you can still use it but will need to cover the rest with another payment method, credit or debit card or PayPal, in the Payment step of the checkout.

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