How can I return a product purchased on your website?

Siobhan -

If you're not completely happy with your online purchase or the product is faulty, you can return it to us within 30 days of receipt. Other than in the case of faulty products, we will only accept the return of unopened/unused products.

To return a product, simply print and fill the return slip from the Returns page, include it in your package, attach the purple return label you find in the original package and post it. If you can't find the return label, simply send your parcel to this address: 

Paperchase Products Ltd.
C/O iForce Unit 1
Bangrave Road south
Max Park
NN17 1NN

Please make sure you return items through a traceable service for your safety. 


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