Do you refund postage and packaging for returns?

Siobhan -

If we have sent a product in error or it is faulty, we will refund the postage and packaging charges you have paid to receive and return that product, unless it was sent to you with other products which you are not returning.

In order for us to refund the postage and packaging charges you have paid, please ensure you enclose a copy of your receipt detailing the charges. Failure to do so means we will only refund you the value of the item/s we have received.

If the product is unwanted, we won't refund the postage and packaging charges.

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