I can't sign into my account - what can I do?

Siobhan -

If you are having problems signing in to your account, ensure that you are entering the correct email address and password for your existing account.

If you continue to have problems logging in, try sending a 'forgotten password' reminder to your email address to ensure you have the correct email and password for login.

For more help, get in touch with our Customer Service team and they will be happy to help you.

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