How can I return products without a dispatch note?

Siobhan -

All Paperchase parcels for online orders no longer include a printed dispatch note. To enable us to process your return, you will need to print, complete and include the returns slip in your return package. Remember to include your order number and your details, the goods you are returning and the reason through the 'reason for return' code. The returns slip can be viewed, downloaded and printed here.

You will still receive the order confirmation and dispatch confirmation emails as normal; which will include a full listing of items shipped within the order. Please keep your dispatch email safe, as this will be helpful to fill the returns note below in case you would like to return your order.

 

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